FAQ

What makes Bazari different?

Bazari is a curated collection of romantic, eclectic and character-filled pieces for the home. We look for details that feel a little unexpected, from ornate hardware and vintage-inspired lighting to decorative objects, wall art and jewellery boxes. Our products are all ethically sourced.

Our aim is to help you create a home that feels collected, personal and beautifully individual.

How can I style Bazari pieces?

Mix them rather than matching everything perfectly. Pair ornate pieces with simple furniture, combine different textures, layer wall art, or add a single unexpected vintage-inspired detail to an otherwise contemporary room. The result should feel collected and curated.

Are your products vintage or new?

They’re new, with the soul of another era. Every Bazari piece is brand new, carefully selected to capture the charm, romance and character of vintage, retro and old-world design. Think ornate details, nostalgic silhouettes, timeless finishes and the kind of pieces that look as though they’ve been discovered in a beautifully collected home.

You get the look and character of vintage without the wear, uncertainty or imperfections of buying antique.

Will my item look exactly like the photos?

We make every effort to photograph and describe our products accurately. However, slight variations in colour, texture, finish, grain and detailing can occur, particularly with handmade, natural or individually finished pieces.

These small variations are part of what gives many of our pieces their character.

Are your wall art pieces framed?

Our wall art is offered in a variety of formats. Please check the individual product description for details about what is included with each piece.

Where framing is not included, this gives you the freedom to choose a frame that suits your home and personal style.

Does your lighting include the bulb?

Please check the individual product listing, as inclusions can vary between lighting designs. Bulbs are not included unless specifically stated in the product description.

Can I use your pendant lights in my home?

Our lighting is designed to be decorative as well as functional. Please check the individual product specifications for dimensions, bulb requirements, voltage and installation details before purchasing.

For electrical installation, we recommend using a qualified electrician.

Are cast iron pieces heavy?

Cast iron naturally has some weight. Product dimensions and approximate weight will be provided where relevant, particularly for wall-mounted pieces. Please ensure your chosen wall and fixings are suitable for the item before installation.

Can I use your products outdoors?

Unless a product is specifically described as suitable for outdoor use, our pieces are intended for indoor use. Exposure to rain, humidity and prolonged direct sunlight may affect certain materials and finishes.

Do you sell replacement parts?

Replacement parts may be available for selected products, depending on the item and supplier. Contact us with your order number and the part you require, and we'll let you know what is possible.

How do I care for my Bazari pieces?

Care instructions vary according to material. In general, use a soft, dry or lightly damp cloth and avoid harsh chemicals or abrasive cleaning products unless specifically recommended for that material.

Always refer to the care information provided with your product.

Can I cancel or change my order?

If you need to change or cancel an order, contact us as soon as possible. We’ll do our best to accommodate your request before the order is dispatched, but changes may not be possible once processing or shipping has begun.

What if my item arrives damaged?

Please contact us within 48 hours of delivery with your order number and clear photographs of the item and packaging.

We carefully package our pieces, but if something has been damaged in transit, we'll work with you to resolve the issue.

Can I return something if I change my mind?

Yes, eligible items can generally be returned within 14 days of receiving your order, provided they are unused, undamaged and in their original condition.

Please contact us before sending anything back. See our Returns & Refunds page for the full details.

Do you ship internationally?

We offer shipping to selected destinations. Available countries, delivery estimates and shipping costs are shown during checkout where applicable.

International customers may be responsible for customs duties or import taxes charged by their destination country.

How long will my order take to arrive?

Processing and delivery times vary depending on the product and destination. Your estimated delivery timeframe and tracking information will be provided where available.

For full details, see our Shipping & Delivery page.

Can I order a piece as a gift?

Absolutely. Many Bazari pieces make thoughtful gifts, particularly our decorative objects, wall art, jewellery boxes and smaller home accessories.

If you're buying a gift, please check the individual product dimensions and details carefully before ordering.

I have a question about a product. Can I contact you before ordering?

Yes. If you’re unsure about dimensions, materials, colour, installation, styling or anything else, contact us before purchasing. We're happy to provide additional information where available.

Still have a question? Contact Bazari and we'll help you find the right piece for your home.