Privacy

Bazari Privacy Policy

This Privacy Policy explains how Bazari collects, uses, stores, discloses, and protects your personal information.

Bazari respects your rights to privacy under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy applies to all personal information we collect about you when you visit our website, make a purchase, contact us, or otherwise interact with Bazari.

By using our website or providing personal information to Bazari, you agree to the terms of this Privacy Policy.

1. Who we are

Bazari is a family-run homewares brand based in Australia. We collect and manage personal information in accordance with this Privacy Policy and applicable Australian law.

2. What personal information we collect

We may collect the following types of personal information:

  • name

  • email address

  • phone number

  • billing address

  • shipping address

  • payment details (processed by third-party payment providers)

  • order history

  • customer account details

  • communication preferences

  • information provided when contacting us

  • any other information necessary to provide our products and services

We may also collect non-personal information such as:

  • browser type

  • device information

  • IP address

  • website usage data

  • information collected through cookies and analytics tools

3. How we collect personal information

We may collect personal information when you:

  • visit our website

  • place an order (online or in-store)

  • create an account

  • sign up for our newsletter or marketing communications

  • contact us by email, phone, or social media

  • participate in promotions, surveys, competitions, or feedback requests

  • use our website features or services

  • otherwise interact with Bazari

We may also collect information through cookies, analytics tools, and similar technologies.

4. How we use your personal information

We collect and use personal information for the following purposes:

  • to process, fulfil, and manage your orders

  • to communicate with you about your order, enquiry, or account

  • to provide customer support and resolve issues

  • to improve our website, products, and services

  • to send marketing communications, special offers, and promotions (where you have consented or it is otherwise permitted)

  • to personalise your shopping experience

  • to prevent fraud, detect misuse, and protect our business and customers

  • to comply with our legal and regulatory obligations

  • for any other purpose directly related to our business activities

5. Marketing communications

If you subscribe to our mailing list, make a purchase, or otherwise consent to receive marketing, we may send you emails about:

  • new homewares products

  • seasonal collections

  • special offers and promotions

  • brand updates and events

You can opt out of marketing communications at any time by:

  • clicking the unsubscribe link in our emails

  • updating your preferences in your account

  • contacting us directly

6. How we share personal information

We may share your personal information with trusted third parties where necessary to operate our business, including:

  • payment processors and financial institutions

  • delivery, logistics, and courier providers

  • website hosting and IT service providers

  • marketing, advertising, and analytics partners

  • customer service platforms

  • professional advisers such as accountants or legal advisers

  • any other party required or permitted by law

We only share the information reasonably required for these purposes and take reasonable steps to ensure that third parties handle your information appropriately.

7. Overseas disclosure

Some of our service providers may be located outside Australia. Where this occurs, we take reasonable steps to ensure your personal information is protected and handled in accordance with applicable privacy laws.

8. Storage and security of your information

We take reasonable steps to protect your personal information from:

  • misuse

  • interference

  • loss

  • unauthorised access, modification, or disclosure

We use secure servers, encryption, and other security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Once we no longer need your personal information, we will securely delete or destroy it, unless we are required by law to retain it.

9. Cookies and similar technologies

Our website may use cookies and similar technologies to:

  • improve website functionality

  • understand how visitors use our website

  • personalise your experience

  • support marketing and analytics

You can control or disable cookies through your browser settings. If you disable cookies, some parts of our website may not function properly.

10. Access to and correction of your personal information

You may request access to the personal information we hold about you, and ask us to correct any information that is inaccurate, incomplete, outdated, or misleading.

To request access or correction, please contact us using the details below.

We may need to verify your identity before providing access. In some cases, we may be required by law to refuse access, but we will inform you of the reason where possible.

11. Retention of personal information

We retain personal information for as long as reasonably necessary to:

  • fulfil the purposes for which it was collected

  • meet legal, accounting, or reporting requirements

  • resolve disputes

  • enforce our agreements

We securely delete or destroy personal information when it is no longer needed.

12. Third-party websites

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for how they handle your personal information.

We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, practices, or legal requirements.

Any changes will be:

  • posted on this page

  • updated with a revised date

  • effective when published

We encourage you to review this Privacy Policy periodically.

14. Complaints and enquiries

If you believe that your privacy has been compromised, or if you have any questions or complaints about this Privacy Policy or how we handle your personal information, please contact us.

We will investigate your complaint and respond within a reasonable time.

15. Contact us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or want to make a complaint, please contact Bazari through the contact details listed on our website.

This Privacy Policy is governed by the laws of Australia and the State or Territory in which you reside or where the products are purchased.